Refund Policy


Please choose carefully when making an order with us, as items are not able to be returned or exchanged unless they are faulty (in which case, BAYROV will meet its obligations under the Consumer Guarantees Act.)


When ordering from BAYROV, you will be charged a standard delivery fee of $x.xx for all small cartons and a surcharge for larger items. We will advise you on the amount for freight prior to processing your order, and if possible, explore freight options with you.

Our standard delivery will provie parcel delivery within 5-7 working days from receipt of payment to New Zealand residents.

Please note that oversized items cannot be delivered to a PO Box address or to the Chatham Islands.

Further Information

For further details or if you have any questions, please email us on:

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